# Frequently Asked Questions (FAQ) for the ATV Tours
## Do I need experience riding a quad bike?
No. Our tours are suitable for beginners as well. Before each tour, you’ll receive a detailed safety briefing and take a test drive on our grounds. The actual
tour doesn’t start until you feel confident.
## Is the briefing deducted from the tour time?
No. The safety briefing and test drive take place before the tour begins and are not deducted from the booked tour time.
## How long do the tours last?
We offer various tours, including our popular 90-minute quad bike tour and our 3-hour adventure tour. The times listed refer to the tour duration only.
## Do we drive on the beach?
No. Driving on the beaches is not permitted on Djerba. Our tours take you along varied sandy trails, off-road routes, and through the island’s unspoiled
landscape.
## Are there any sales or shopping stops?
No. For us, the driving experience is the focus. We do not make any sales or souvenir stops.
## How large are the groups?
We deliberately travel in small groups. This allows us to cater to each participant individually and ensure a safe and relaxed driving experience.
## Is hotel transfer available?
Yes. Upon request, we can arrange a transfer from many hotels on Djerba to our station and back.
## What should I wear?
We recommend comfortable clothing and closed-toe shoes. Sunglasses or a scarf to protect against dust can also be helpful.
## Are helmets included in the price?
Yes. Helmets are provided by us free of charge and are included in the tour price.
## Can children ride along?
Yes. Children can ride as passengers on a quad bike. The minimum age to drive the quad bike yourself is 16.
## What happens in case of bad weather?
In the event of exceptionally bad weather conditions, the tour may be postponed. Safety is always our top priority.
## How can I book?
The easiest way is via WhatsApp or email. We respond to inquiries quickly and are happy to help you choose the right tour. Or book directly using the green
BOOK NOW button.
## Can I pay by credit card?
Payment by credit card is possible. However, a 4% surcharge will be added to the tour price.
# Frequently Asked Questions (FAQ) – Scooter Rental## Do I need a driver's license?Yes. A valid driver's license is required to rent a scooter. Please bring your driver's license with you when you pick up the vehicle.## Is a helmet included in the rental price?Yes. Helmets are, of course, included in the rental price and are provided free of charge.## Is there a briefing?Yes. Before pickup, you will receive a personal briefing on how to operate the scooter as well as important information on safe riding in Djerba.## Are the vehicles insured?Yes. All of our scooters have the legally required insurance.## Can I rent the scooter for several days?Yes. Our scooters can be rented for either one day or multiple days.## Are the scooters delivered to the hotel?No. The vehicles are picked up at our station. However, upon request, we can arrange a transfer from your hotel to our station and back.## Can I explore all of Djerba on the scooter?Yes, with the exception of Flamingo Island, which is a nature reserve. With our scooters, you can discover the island flexibly and independently—from the breathtaking nature to the traditional villages and sights. Please note that the scooters are not allowed to leave Djerba.## Is there a mileage limit?No. You can explore the island freely during the rental period.## How old do I have to be?The minimum age is 18 and is subject to legal requirements and the necessary driver’s license. Feel free to contact us for more information.## What happens in case of a breakdown?Our team is available 24 hours a day during the rental period. Should any technical issues arise, we’ll provide quick and hassle-free assistance.## What happens in case of an accident or damage?Call us immediately. We’ll guide you through the necessary steps and assist with the process.## How can I make a reservation?The easiest way is via WhatsApp, email, or the green BOOK NOW button. We respond to inquiries quickly and are happy to reserve your scooter in advance.## Why rent a scooter in Djerba?A scooter is the ideal way to explore Djerba flexibly and independently. You set your own pace and can reach places off the beaten path.## I rented a scooter for several days and now it’s raining. Will I get a refund?Unfortunately, we cannot offer refunds due to bad weather.## Can I pay by credit card?Payment by credit card is possible. However, a 4% surcharge will be added to the rental price.
No. Our tours are also suitable for beginners. Before each
tour, you’ll receive a detailed safety briefing and take a test
drive on our grounds. The actual tour doesn’t start until
you feel confident.
## Is the briefing deducted from the tour time?
No. The safety briefing and test drive take place before the
tour begins and are not deducted from the booked tour
time.
## How long do the tours last?
We offer various tours, including our popular 90-minute
quad bike tour and our 3-hour adventure tour. The times
listed refer to the tour duration only.
## Do we drive on the beach?
No. Driving on the beaches is not permitted on Djerba. Our
tours take you along varied sandy trails, off-road routes,
and through the island’s unspoiled landscape.
## Are there any sales or shopping stops?
No. For us, the driving experience is the focus. We do not
make any sales or souvenir stops.
## How large are the groups?
We deliberately travel in small groups. This allows us to
cater to each participant individually and ensure a safe and
relaxed driving experience.
## Is hotel transfer available?
Yes. Upon request, we can arrange a transfer from many
hotels on Djerba to our station and back.
## What should I wear?
We recommend comfortable clothing and closed-toe
shoes. Sunglasses or a scarf to protect against dust can
also be helpful.
## Are helmets included in the price?
Yes. Helmets are provided by us free of charge and are
included in the tour price.
## Can children ride along?
Yes. Children can ride as passengers on a quad bike. The
minimum age to drive the quad bike yourself is 16.
## What happens in case of bad weather?
In the event of exceptionally bad weather conditions, the
tour may be postponed. Safety is always our top priority.
## How can I book?
The easiest way is via WhatsApp or email. We respond to
inquiries quickly and are happy to help you choose the
right tour. Or book directly using the green BOOK NOW
button.
## Can I pay by credit card?
Payment by credit card is possible. However, a 4%
surcharge will be added to the tour price.
*************************************************# Frequently Asked Questions (FAQ) – Scooter Rental## Do I need a driver's license?Yes. A valid driver's license is required to rent a scooter. Please bring your driver's license with you when you pick up the vehicle.## Is a helmet included in the rental price?Yes. Helmets are, of course, included in the rental price and are provided free of charge.## Is there a briefing?Yes, you will receive a personal briefing on how to operate the scooter as well as important information on safe driving in Djerba.## Are the vehicles insured?Yes. All of our scooters are covered by mandatory insurance.## Can I rent the scooter for several days?Yes. Our scooters can be rented for either one day or multiple days.## Are the scooters delivered to the hotel?No. The vehicles are picked up at our station. However, upon request, we can arrange a transfer from your hotel to our station and back.## Can I explore all of Djerba on the scooter?Yes, with the exception of Flamingo Island, which is a nature reserve. With our scooters, you can discover the island flexibly and independently—from the breathtaking nature to the traditional villages and sights. Please note that the scooters are not allowed to leave Djerba.## Is there a kilometer limit?No. You can explore the island freely during the rental period.## How old do I have to be?The minimum age is 18 and is subject to legal requirements and the necessary driver’s license. Feel free to contact us for more information.## What happens in case of a breakdown?Our team is available 24 hours a day during the rental period. Should any technical issues arise, we’ll provide quick and hassle-free assistance.## What happens in case of an accident or damage?Call us immediately. We’ll guide you through the necessary steps and assist with the process.## How can I make a reservation?The easiest way is via WhatsApp, email, or the green BOOK NOW button. We respond to inquiries quickly and are happy to reserve your scooter in advance.## Why rent a scooter in Djerba?A scooter is the ideal way to explore Djerba flexibly and independently. You set your own pace and can reach places off the beaten path.## I rented a scooter for several days and now it’s raining. Will I get a refund?Unfortunately, we cannot offer refunds due to bad weather.## Can I pay by credit card?Payment by credit card is possible. However, a 4% surcharge will be added to the rental price.